Substance abuse debt collection is a critical area for most organizations in behavioral health. In general, treatment centers, detox’s, physician groups and other types of medical and behavioral providers are placed in a legal position of having to follow up and make attempts to collect debt from their clients. Including paid to patient AR, Co-pays, deductibles and other types of debt resulting from legal and appropriate advancements of funds to such clients. The addiction treatment, medical and behavioral health Provider’s are required to make good faith efforts to collect debt owed by a client. Some of the types of debt which might fall into such categories would be co pays, deductibles and loan of funds for airline tickets, residential expenses, personal expenses and more.
Advancements of funds are appropriate under a defined set of circumstances and cannot amount to what might be defined as an inducement to influence the client to attend that particular center.